FAQ

Contact us today by email or by phone (610.323.9800) to schedule a complimentary in-home care consultation.

Outside of normal business hours, a member of our leadership team is always on call. This person is trained and has clinical experience. We are proud to have a strong team of leaders that ensure our continued success at any time of day or night.

Nurse Partners’ goal is for carepartners to be available to start within 24 hours, and often within the same day the client is referred. The initiation of services includes a comprehensive clinical assessment conducted by a nurse. Then a plan of care is established and written for review.

Nurse Partners is dedicated to providing peace of mind for you and your family. Below is a listing of typical in-home services. Our specialized approach to care includes a unique treatment plan – services can be added or modified as needs change. We strive for exceptional care, forming interactive, trusting relationships with our clients.
We offer:

  • Companionship
  • Home exercise programs
  • Meal preparation
  • Bathing, grooming, and hygiene
  • Mobility assistance
  • Transferring and positioning
  • Feeding / diet monitoring
  • Toileting and incontinence care
  • Light housekeeping
  • Errands and shopping
  • Medication reminder
  • Incidental transportation

Learn more about Home Care

Our commitment to delivering quality care is not only our specialty, but our passion. We adhere to the highest standards of hiring health professionals. Your team will consist of carepartners that are fully credentialed, experienced, and dedicated to 24/7 care.

All of our carepartners are bonded, screened, insured, and have clean backgrounds. You can rest assured that your loved one will be safe in our care. Each applicant participates in a behavioral interview, competency testing, skill matching, and orientation.
After a care consultation and assessment, we’ll work to match a experienced carepartner to fit your preferences, including personality, communication and behavior styles, and skill set.

We insist carepartners are Certified Nursing Assistants (CNAs), not home health aides. Each CNA is carefully tested for experience, compassion, and expertise. The comprehensive clinical assessment and matching system enables Nurse Partners to match qualified carepartners to fit your preferences.

Nurse Partners’ also requires one year of experience in the long-term care setting. Our unique orientation process provides highly-experienced personnel to excel in customer care, including:

  • Daily care considerations
  • Observation, assessment and communication of resident status
  • Disease and condition management
  • Rehabilitation / restorative nursing
  • Positive Approach™ to Care by Teepa Snow

Our commitment is to the needs of the client. The minimum visit is three hours.

Yes. Services are available from a few hours to 24 hours, 7 days a week, 365 days a year.

Yes. We believe quality of care is directly related to consistency of care. Depending obtain the hours and days you request, our goal is for each client to have a permanent team of carepartners.

No, Nurse Partners is not a Medicare agency. We are a licensed by the Pennsylvania Department of Health as a home care agency facility.

Yes. We accept assignment of benefits from an insurer. The remaining balance for care that is not covered by the insurer will be billed directly to you. We help you activate your claim with your insurance policy. We then can help you with your monthly processing.

Absolutely, home is where the heart is! We provide services to wherever the client calls home. We work in private residences, assisted living facilities, and nursing homes. We are delighted to work with our clients in a variety of settings.

We identify and acclimate both a permanent and relief carepartner to help your loved one. In the event of a call-out or request for time off, we will rely on your relief caregiver.

Our carepartners are dedicated to improving quality of life. By keeping a daily record of everything from mood behaviors, health complications to daily activities, we can begin to understand what factors contribute to positive moods and overall happiness.